Terms and Conditions

Event and Gig Refunds

1. More than 4 weeks from the date of event – 100% refunded back to you.
2. Less than 4 weeks but more than 1 week from the event  – 50% of your booking fee retained by the Eco Park.
3. Within 1 week of the event – 100% of the fee retained by the Eco Park

Camping Cancellation Policy

All campsite bookings should be paid in full at time of booking. In the unfortunate event that you are then unable to take up your reservation, the following refund rules apply:

1. More than 4 weeks from the date of arrival – 100% refunded back to you.
2. Less than 4 weeks but more than 1 week from the arrival date – 50% of your booking fee retained by the Eco Park.
3. Within 1 week of the arrival date – 100% of the fee retained by the Eco Park

Age Restrictions

Most of our late night events are strictly 18 years and over. If you would like to bring someone who is under 18 to an event, please call the office on 01209 891500 to find out the age limits before you purchase a ticket.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Mount Pleasant Eco Park and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Mount Pleasant Eco Park. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running. However, Mount Pleasant Eco Park takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Internet Copyright Notice

This website and its content is copyright of Mount Pleasant Eco Park. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited without written consent from a Director of Mount Pleasant Eco Park.

Terms & Conditions of Website Usage

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. The term ” Mount Pleasant Eco Park” or “us” or “we” refers to the owner of the website whose registered office is Mount Pleasant Eco Park, Chapel Hill, Porthtowa, TR4 98HL. The term “you” refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence. Returns, Refund, Cancellation and minimum age policies.
  • We’d like you to be happy with everything you purchase from Mount Pleasant Eco Park. If you change your mind, we cannot except returns due to the nature of the product. If there is a fault with the product delivery we guarantee you a full refund or replacement.
  • You can make changes to your order by calling 01209 891500. Please note orders cannot be changed by email.
  • The minimum age for purchasing on this website is 18 years. By making a purchase on this website you are declaring yourself to be at least 18 years of age or over.

Privacy Policy

This privacy policy sets out how Mount Pleasant Eco Park uses and protects any information that you give us when you use our website. Mount Pleasant Eco Park is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website, you can be assured that it will only be used in accordance with this privacy statement. Mount Pleasant Eco Park reserves the right to change this policy from time to time by updating this page. This policy is effective from July 2018.

What Info We May Collect and what we do with it

We may collect the following information: name and email address, contact information including postal address and postcode. We require this information to maximise our service to you. We will hold this information for no longer than 6 months. Should you choose to allow us to, by selecting the “You may contact me with special offers” tick box, we will send occasional promotional emails about our new products, special offers or other information which we think you may find interesting. We may, on rare occasions, also use your information to contact you for market research purposes. This would only ever be by email. You can of course elect not to receive communication from us at any point and we absolutely promise that we will never pass any information to third parties including outside of the EU. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will contact you if we are the victims of a data breach. You can contact us to request a copy of the data we hold on you and you can ask for us to amend or remove this information at any time. Should you be unhappy with how we handle your data you can lodge a complaint with a Data Protection Authority (DPA).

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We only use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to Other Websites Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. We cannot therefore be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

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