1. More than 4 weeks from the date of event – 100% refunded back to you.
2. Less than 4 weeks but more than 2 week from the event – 50% of your booking fee retained by the Eco Park.
3. Within 1 week of the event – 100% of the fee retained by the Eco Park
All campsite bookings should be paid in full at time of booking. In the unfortunate event that you are then unable to take up your reservation, the following refund rules apply:
1. More than 4 weeks from the date of arrival – 100% refunded back to you.
2. Less than 4 weeks but more than 1 week from the arrival date – 50% of your booking fee retained by the Eco Park.
3. Within 1 week of the arrival date – 100% of the fee retained by the Eco Park
We are unable to refund any bookings affected by bad weather.
Most of our late night events are strictly 18 years and over. If you would like to bring someone who is under 18 to an event, please call the office on 01209 891500 to find out the age limits before you purchase a ticket.
Campers under 18 years of age MUST be accompanied by parent or guardian that we recommend is at least 21 years of age or older.
Gift vouchers can only be used to purchase the product specified on each individual voucher. Discount codes cannot be used when purchasing gift vouchers. Gift vouchers are valid for 48 months after purchase. After 48 consecutive months the gift voucher will expire and the remaining balance will be lost.
If you would like to spend your gift voucher on something that costs more than the gift voucher value, you will simply need to pay the difference. If you’d like to spend your gift voucher on something that costs less than the gift voucher value, the amount of your purchase will be deducted, and you can then use the remaining balance for future purchases. We are not able to give change.
Gift vouchers cannot be exchanged for cash. Gift vouchers cannot be used to purchase further gift cards.
The information contained in this website is for general information purposes only. The information is provided by Mount Pleasant Eco Park and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Mount Pleasant Eco Park. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running. However, Mount Pleasant Eco Park takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
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