Q. What are your check in times? A. Check-in is between 12pm – 5pm for camping pitches and 2pm – 5pm for glamping, check-out is 11am. The camping office is located on the main camping field. The campsite manger is not always at the office (but will be on site). Your pitch number will be on the arrivals board or you can call her on 07704196617 between 12pm – 5pm.
Q. Can I arrive after 5pm? A. Yes you can. Please check the arrivals board for your pitch number. The campsite manager is not available after 5pm to check you in. There are no arrivals after 10pm
Q. Can I arrive early? Yes, but your pitch will not be available until the check in times above. You can park in our main car park and enjoy the site until your pitch is ready for you.
Q. Can I have more than one tent on a pitch? Pitches are for one family/group of up to 6 people. Standard pitches are for one tent. Large pitches are for one tent plus a vehicle or, a campervan with awning, or a motorhome. We assume you will bring one large family tent, however we can allow two smaller tents for one family if the do not exceed 5m x 9m in total.
Q. Can I camp next to my friends? A. We will try our hardest to camp you next to friends. But as we now have set pitches this is not always possible. S we can not guarantee it. Just leave the name of the person you would like to camp with in the notes when booking.
Q. Can I have a fire pit or BBQ on my pitch? A. Yes, but it must stay off the grass and not leave any burn marks.
Q. Do you have hardstanding pitches? A. No, all our pitches are on grass. Please keep this in mind when booking for large motorhomes!
Q. Do you have chemical toilet disposal and grey water disposal? A. Yes just ask the campsite manager to point you in the right direction.
Q. Can I buy fire wood? A. Yes, you can buy fire wood for the camping reception between 12pm and 5pm.
Q. Can I bring my dog? A. Yes, but dogs must be kept on a lead at all times. We have two huge fields at either side of the park which can be used for free running. Please clean up after your dog and use the dog bin provided. Dogs are allowed in our Huts and bell tents, but there is a £3 per night cleaning charge.
Q. Are the huts heated? A. Yes, the Small Woods and Tye View both have wood burning stoves (wood supplied) and the Beacon Hut has an electric heater.
Q. Are bedding and towels included in the huts and bell tents? A. Yes
Q. Do the bell tents have cooking facilities? A. No, the bell tents do not come with a kitchen or cooking utensils. They include a bed, bedding, towels, a small table and a table and chairs outside.
Q. Do the huts have cooking facilities? A. Yes the all 3 huts have a small kitchen with crockery, cutlery, cooking utensils and a cool box with ice blocks. The Tye View hut has a small fridge.
Q. Are there cooking facilities on site? A. No, but we can hire you a bbq.
Q. Does the site have wifi and phone signal? A. Yes, there is a strong 4G signal across the site. The campsite does not have wifi, but the café and atrium have free wifi available to use.
Q. Do you allow groups? A. No, we do not allow large groups of people on the site. We understand if you have a large family and need to book more than one pitch. But if you are looking to stay with a large group of friends we can not accommodate you. Any large groups who book will not be allowed to camp and will not receive a refund.
Q. What is your noise curfew? A. We have a strict 10pm noise curfew. Anyone who breaks the curfew rule will be asked to leave. If you are concerned about noise then please call the campsite manager at the time the noise is being made. We can only do something about it if we know at the time.
Q. Can under 18s camp alone? A. No, anyone under the age of 18 must be accompanied by a parent or guardian who is at least 21 years old.
Q. Do I have to book to use the shower? A. The family showers are available to book and contain three showers. We have an additional two showers on the toilet block which do not need to be booked.
Q. Are all the Eco Park event spaces available to use? A. The Eco Park is more than just a campsite. We are a multi use events space. This means that the main events spaces are hired out and the whole park is not accessible to campers all the time.
Q. How do I find out what event you have on? A. You can find all our events on our What’s on page HERE.
Q. What time is the café open? A. Café opening times vary with the seasons. Contact Wilder Allotment Kitchen directly for opening hours. You can find details HERE.
Q. How do I book a table at the café? A. All bookings are directly through the café. The Eco Park can not take any café bookings. You can find their contact details HERE.
Q. Is there public transport to the Eco Park? A. Yes, the 315 bus between Redruth and St Agnes passes by the Eco Park. There isn’t an official bus stop outside the entrance, but you can ask the driver to let you off. Bus times can be found HERE.
Q. Are there shops near by? A. Porthtowan has a small local shop and a health food shop. St Agnes has two vegetables shops and two local shops. The nearest supermarkets are Aldi and Tesco in Redruth. There is a Sainsbury’s in Truro.
Q. Where can I eat near by? A. We have Wilder Allotment Kitchen onsite. Please visit the St Agnes tourist page for places to eat in Porthtowan and St Agnes HERE.
Q. How long does it take to walk to the beach? A. From the campsite you can walk to the beach on an old mining path through the valley. It takes about 15 minutes. Please note it is a steep climb back up to the campsite.
Q. What walks can I do from the site? A. With direct access to the South West Coast Path, and sitting in a designated ‘Area of Outstanding Natural Beauty’, Porthtowan and the St Agnes Parish are a haven for walkers of all ages and abilities. Paths are well marked and maintained, and whether you fancy a coastal stomp, a gentle amble from pub to pub, or a cross-country ramble, there’s something for you. There are lots of free walks which can be downloaded from St Agnes Forum.
Q. Can I book surf lessons? A. Porthtowan is one of the top surfing spots in the UK. You can book a lesson at Porthtowan Surf School, or hire a body board from Tris Surf Shop for hours of fun in the waves. We recommend hiring instead of buying the cheap polystyrene boards, they are not good for the environment! If you’re looking for lessons in St Agnes, Breakers Surf School run classes from Trevanuance Cove.
Q. Can I hire a bike? A. If you don’t want to bring your own bike, you can hire one from Aggie Cycles. They have a great range of bikes and will deliver them right to the Eco Park!
Q. Can I book a kayaking trip? A. The dramatic cliffs which line the coast are best explored on a kayak. Koru kayaking run guided tours and know all the secret spots only locals know about!
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